Frequently Asked Questions

Q: How long will it take to process my order?
A: All orders will be processed within 24 hours of your purchase.
Q:How much hair do i need?
A:For full install we suggest about 10 oz which is about ( 3 bundles ) each bundle is 3.5 oz we recommend at least 3 bundles when wearing lengths longer than 20 inch

Q: How long will it take for me to receive my order in the mail?
A: Our company offers two different shipping options during checkout: 1) Priority shipping (estimated in 2-3 business days) 2) Express shipping (guaranteed in 1-2 business days).

Q: Does the hair shed?
A: YES. This was someone's real hair and it was sewn to a weft, sewing a hair to weft will not stop shedding. The hair the grows out of our scalp sheds, therefore it is no way to stop shedding since, all hair sheds. You may find ways to limit shedding, however we do not guarantee no shedding.

Q: What can I use to stop shedding?
A: We recommend that you seal your wefts with a sealant to minimize shedding, however it does not guarantee to stop the shedding completely. An example of a sealant is Fray Check which can be found at Walmart in the fabric section.

Q: What kinds of hair care products should I use?
A: Treat this hair just as it was your own hair. Use good quality shampoo and conditioner regularly. Leave the hair get dry naturally, do not use hair dryer too much. You could also use gel or hair spray to keep its wavy.

Q:Will my bundle of Virgin hair have gray hairs in it?
A: It is very normal for virgin hair to have gray hairs, especially since our virgin hair is not altered. Virgin hair is straight from a persons real head so you can expect any natural affects such as gray hairs, some split ends, and different curl patterns in one bundle.

Q: Can I dye and/or bleached my virgin hair?
A: Virgin hair can be dyed and/or bleached, however you still have to be careful as you would with your real hair. Extra care will be needed because the hair is not attached to the scalp and does not retain its own moisture, for example you must keep the hair hydrated and moisturized. Also, when you dye or bleach your virgin hair the hair is no longer virgin(it will then be chemically processed). We recommend that you have a professional dye and/or bleach your virgin hair.
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